Privacy- en Cookiebeleid

1. General Information

1.1 Personal Data 

Privacy law protects personal data (hereinafter referred to as data). Personal data means any information relating to an identified or identifiable natural person. Therefore, personal data can be names, addresses, profession, e-mail addresses, state of health, income, marital status, genetic traits, phone numbers and even user data as IP-addresses.

1.2 Processing of personal data

Processing means any operation relating to personal data, such as collection, recording, organisation, filing, storage, adjustment or modification, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, synchronisation or combination, restriction, erasure or destruction.

1.3 Cookies

Cookies are small data packets, usually consisting of letters and numbers and stored on a browser when you visit certain websites. Cookies enable the website to recognise your browser, track you visiting various sections of the website and identify you when you return to the website. Cookies do not contain any data that identify you personally, but the information concerning you stored by the operator can be assigned to the data obtained from and stored in the cookies.

1.4 Controller

The Controller of the data processing of your data on the website (hereinafter referred to as website) is Pietercil Delby’s  (hereinafter referred to as the controller or operator). The contact details are:

Pietercil Delby’s nv
Vitseroelstraat 74
1740 Ternat
Tel: +32 2 583 81 00

2. Details on data processing

2.1 Access and Use of the Website

Any time you access the website, your user data will be transferred via your web browser and stored in server log files. These log files contain the following data: Date and time of access, Name of the website, IP-address, Referrer-URL, Quantity of transferred data, Information about your web browser.

The legal justification is based on Art. 6 para. 1 b), f) GDPR (legitimate interest), which requires the data processed by the operator to enable you to access and use the Website. The legitimate interest of the operator also involves the provision of a website with informs and offers services to its customers and the optimisation of website operation. Those data must necessarily be processed during the use of tele media. Otherwise you will not be able to access the website.

The log files are evaluated by the operator anonymously for the improvement of the website and in order to design it more user-friendly, to find and correct errors more quickly and to control server capacities. For example, the controller is able to trace the time of access the website is particularly popular and the operator can provide appropriate data volume.

Your IP address will be deleted or anonymised after the termination of use. In the case of anonymisation, the IP addresses are modified, so that they can no longer be assigned to a specific or identifiable or identified or identifiable natural person, or only with a disproportionate amount of time, cost and effort.

2.2 Contact Form

If you would like to get in touch with the operator, a contact form is available on the website. In the context of this form you must make the following data: Salutation (Mr, Mrs, Family), First Name, Last Name, Street, Postcode, City, E-mail Address, Message.

Additionally, you may provide to following information: Group of age group, skin type, skin sensitivity, hair type, mobile phone number.

The operator processes your data for communication purposes, e.g. to respond to a contact request. The justification of this processing is based on Art. 6 para. 1 b) GDPR (pre-contractual measure). Provision of data is necessary, otherwise you are unable to send any message to the operator.

The personal data processed within the scope of communication will be deleted after expiry of the statutory storage obligations, unless the controller claims legitimate interest in a further storage. In any case, only those data will continue to be stored that are absolutely necessary to achieve the corresponding purpose. As far as possible, the personal data will be anonymised

2.3 Use of Cookies

The operator uses cookies to improve the user-friendliness, optimise the presentation, prevent fraud and improve the website security.

The legal admissibility of this processing is based on Art. 6 para. 1 f) GDPR (legitimate interest). The operator would like to optimise the use of the website, improve its presentation (e.g. on mobile devices) and prevent access by unauthorised persons. If you delete the cookies necessary for the operation of the website, this may result in functional restrictions and security gaps.

Two types of cookies are used: temporary cookies are automatically deleted when your browser is closed (session cookies). Persistent cookies, in contrast, have a maximum lifespan of up to 20 days. Further information can be found in the Cookiebot.

Your cookie settings
2.4 Analytical Tools

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.

2.5 Google Maps

The controller implemented Google Maps as a service on the website. This service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using Google Maps, information on the use of the website (e.g. date and time of access, IP address, etc.) will be transmitted to a Google server in the USA and stored there. The data will be used by Google for purposes of advertising and market research and / or the improvement of design of the website. If you are logged in into your Google user account, your use of Google Maps on this website may be linked to your Google Account. If you do not wish Google to link to your account, you have to log from your Google Account before using Google Maps on the website. Google’s Terms of Use and Privacy Policy apply. If you disable or block Java Script in your browser settings, the use of Google Maps may be restricted.

The legal admissibility of this processing is governed by Art. 6 para. 1 f) GDPR (legitimate interest). The use of data for the purpose of providing the maps for route finding is important for the operator, as it facilitates access to the operator’s place of business. The provision of your data is voluntarily. Non-provision will result in malfunctions of Google Maps on the website of the operator.

Personal data obtained through the use of Google Maps will be deleted unless the can claim a legitimate interest in the further retention. In any case, only those data will continue to be stored that are absolutely necessary to achieve the corresponding purpose. As far as possible, the personal data will be anonymised.

2.6 Media Pool

Publishers and journalists have can request to enter the Media Pool. For this purpose, following data has to be provided: E-Mail-Address.

Additionally, you may voluntarily provide the following information: Publishing House, Editorial Office, Name, Position / Area of responsibility, Address, Phone, Fax, Request to enter the Media Pool (distribution list), Message.

This information will be used to inform you about product innovations and news regarding our company.

The legal justification of the processing is based on Art. 6 para. 1 a) GDPR (consent). The provision of your data is necessary to provide you information via the media pool. Failure to provide personal data will make us unable to provide you information via the media pool.

Your data will be deleted after revocation of your consent, unless the controller can claim a legitimate interest in further storage. This may be the case if the operator must continue to store your data due to a contract with you. In any case, only those data will continue to be stored that are absolutely necessary to achieve the corresponding purpose.

3. Right to Access, Rectification, Erasure, Restriction, Objection and Data Portability

You as the subject to the data processing on this website have the following rights: Right to access (Art. 15 GDPR), Rectification (Art. 16 GDPR), Erasure (Art. 17 GDPR), Restriction of the Processing (Art. 18 GDPR) as well as to Data Portability (Art. 20 GDPR). We make every effort to process your respective enquiry as quickly as possible.

If your personal data was processed on the basis of Art. 6 para. 1 f) GDPR, you have a right to object if there are reasons for this which result from your particular situation or if your objection is directed against direct advertising (Art. 21 GDPR). If you object to direct advertising, we will not send you any more advertising messages.

Please use the contact address given in the imprint for your message.

4. Withdrawal of Consent

If you have given your consent to the processing of your personal data and revoke it, the processing carried out up to the time of this revocation remains unaffected by this.

5. Right to complain

You have the right to lodge a complaint with the competent supervisory authority at any time. You can obtain an overview of the competent supervisory authorities by following this / https://Introduire une plainte | Autorité de protection des données (

6. Recipients

Data obtained while using the website and the information you provide when contacting us will be transmitted to the server of the operator and stored there. Additionally, your data may be transmitted to the following categories of recipients: Internal bodies and departments involved in the processing of your personal data (e.g. HR department, marketing department, product research), Data processors (e.g. IT service providers, providers of tracking tools, software manufacturers, marketing agencies, newsletter providers), Shipping companies (e.g. when shipping of samples).

7. Links to Third Party Websites

When visiting the website, content linked to the websites of third parties may be displayed. The operator has no access to the cookies or other functions used by third parties, nor can the operator control them. Such third party sites are not subject to the operator’s privacy policy.